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Automate helpdesk & customer support
conversations using AI Bots.



Meet us at Oracle open world
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Coming to OOW’17? Meet us at booth #5221

Exclusive RPA & AI Leadership Roundtable

Monday, October 2 | 5 PM – 6 PM

ServiceNext.ai

ServiceNext.ai is the easiest way to build & host amazing enterprise grade bots.
01

Build Bots

Build Bots that take care of simple to complex tasks for your workforce and customers to give an “always-on” support experience

02

AI/NLP

Creating an awesome bot requires language processing and conversational UX. ServiceNext has one of the best AI/NLP frameworks which makes conversations very productive, interactive and fun

03

DIY

Easily design, develop, and deploy secure, enterprise grade intelligent bots for your customers and state-holders with ServiceNext highly intuitive BoT builder framework with minimal or coding

04

Analytics

Using deep insights and actionable bots analytics in the ServiceNext platform, increase user engagement, acquisition, and monetization

05

Use Cases

- Customer support & Live Chat ,
- Shopping and Check-Outs
- Tutor Bots
- Voting, Polls & Surveys
- Sales tracking via Slack
- Consumer Banking & Shopping

06

Channels

- Slack & Skype - SMS & VOICE
- Messenger & Telegram
- WeChat & Hike
- Twitter
- In-app & Web-Chat

platform

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features

ServiceNext.ai is the easiest way to build & host powerful enterprise grade bots which make conversations productive, interactive and fun
DIY OMNICHANNEL BOT BUILDER

Build full-featured chatbots in minutes & launch across any channel

NATIVE RICH MEDIA

Use messenger specific rich message formats to deliver a great experience

CONVERSATION MANAGEMENT

Seamlessly switch between conversation topics

OMNI-CHANNEL CONVERSATIONS

Start a conversation in one channel and carry it on in another channel.

NLP + AI

Our AI understands & answers user requests using our patent pending framework 3i

INTEGRATIONS / PLUG-INS

Use easy One-click integrations with all messaging platforms

AI + NLP - ServiceNext.ai

ServiceNext.ai powered AI/NLP framework makes conversations productive, interactive and fun

INTENT

- Auto synonym extraction
- Dialogue management
- Intent & entity mapping

INTEGRATION

- Business system integration
- Secure AES-TLS/SSL
- Live chat integration

INTELLIGENCE

- BI & reporting integrations
- Bot analytics
- Alert subscriptions

Enterprise grade

  • COMPREHENSIVE ADMIN & CONTROL
    COMPREHENSIVE ADMIN & CONTROL

    Manage access to your enterprise Bots, control and approve channels for deployment, and set limits on who can administer bots. Maintain complete visibility with comprehensive reporting and analytics on version control & deployments

  • ENTERPRISE GRADE SECURITY
    ENTERPRISE GRADE SECURITY

    ServiceNext put a premium on security with enterprise grade encryption, secure agents to connect to your business systems behind the enterprise firewall and support for 2-factor authentication ServiceNext put a premium on security

  • SECURE CLOUD DEPLOYMENT
    SECURE CLOUD DEPLOYMENT

    ServiceNext Bot Builder provides single-click secure server cloud deployment for your chatbot eliminating the need for your own server. The Bot Builder and deployment servers are built on secure Amazon AWS Lambda for automated hosting.

  • ACTIONABLE BOT ANALYTICS
    ACTIONABLE BOT ANALYTICS

    Understand how users interact with your bot. Improve AI response effectiveness and conversational flow through analytics. Increase user engagement, acquisition, and monetization through actionable bots analytics.

  • HIGH PERFORMANCE
    HIGH PERFORMANCE

    We process millions of user requests daily with 99.99% guaranteed uptime. With ServiceNext you can scale your BoT to seamlessly process a few hundred conversations to a millions of conversations a day

  • MULTI-LANGUAGE SUPPORT
    MULTI-LANGUAGE SUPPORT

    We currently support 5 languages, ServiceNext regularly keeps adding conversation support for more languages

integrations

TWITTER

- One-click integration
- Hosting Included
- Integration Toolkit SDK Incl

SLACK

- One-click integration
- Hosting Included
- Integration API & Toolkit SDK Incl

LINE

- One-click integration
- Hosting Included
- Toolkit SDK Incl

FACEBOOK MESSENGER

- One-click integration
- Hosting Included
- Integration Toolkit Incl

TELEGRAM

- One-click integration
- Hosting Included
- Integration Toolkit Incl

TWILIO SMS

- One-click integration
- Hosting Included
- Integration SDK Toolkit & API Incl

TWILIO VOICE

- API integration
- Hosting Included
- Integration SDK Toolkit & API Incl

WE-CHAT

- One-Click integration
- Hosting Included
- Integration SDK Toolkit Incl


Traction

Fastest growing marketing and customer support tech company
Working with 29 Enterprise Brands
Processed 106 Million Conversations
Connecting 112 Users every second
Generating 6 Leads every second

Select Customers

See who’s mobilizing customer conversations with Meltag
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Testimonials

If you’re thinking about building an agent that involves omni-channel conversations , check out ServiceNext.ai. You’ll have something impressive up and running in no time.
VP Engineering, Redo Media
Meltag’s cloud hosted platform has every thing you need to promote, engage market & acquire loyal customers
CMO, Fortune 100 Corp
Want to build real OMNI-CHANNEL intelligent agent bot for your enterprise customers ? try ServiceNext.ai, they understand the challenges related to enterprise app integrations and interfaces very well.
CTO, Ebutor Inc

Big brand? No time?

Let us make an AI bot for you!